CONTACT

We’re happy to help with registrations, fees, withdrawals, technical issues and editorial feedback.

DROP US A LINE

Monday to Friday, 09:00–17:30 (UK time). Additional event-day support during scheduled weekend tournaments.

Betredel, 2nd Floor, Pinnacle House, 12 Cross Street, Manchester M2 1AB, United Kingdom.

General enquiries within two business days. Event-day and check-in issues are prioritised during live tournaments.

• Tournament registration enquiries — availability, deadlines and how to enter.

• Team registration support — rosters, representatives and eligibility.

• Entry fee enquiries — what a fee covers and payment questions.

• Cancellation and withdrawal assistance — how to withdraw and refund conditions.

• Technical support — check-in, lobbies and connection issues.

• Editorial feedback and corrections — if you spot an error in a recap or result, tell us and we’ll review it.

• Video and livestream enquiries — questions about our recaps or embedded content.

• Complaints — see the complaints procedure in our Terms of Service.